Finding value: a repeat customer or a new customer?

One of the biggest decisions any salon manager will have to make when considering their marketing strategy is to determine what kind of customers they...

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How to: ensure your salon clients keep coming back

We previously wrote an article examining the benefits that both repeat customers and new customers bring to your salon, only to discover that, while it...

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Salon offers a pamper day for kids

A salon in Croydon came up with a new way for parents to keep their kids entertained over the summer while simultaneously boosting their sales and...

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Latest salon treatment takes off at a snail’s pace…

Salon managers, take note: quirky trend alert! We’re forever stepping on them and feeling guilty about it, but it would seem that snails have a rather...

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ïFine art’ nails on the rise!

One of this year’s most popular salon trends has been the rise of nail art, with women the world over flooding to their local nail salons in search of...

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Superspas: the world’s most luxurious spas revealed!

It’s not easy to stand out in the spa industry. It seems that almost every luxury hotel now boasts its own spa, while the traditional spa towns across the...

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The salon recruitment process: a guide to finding the right people for the job

Salon management software is a great way to look after your staff and your customers, but it naturally needs the support of additional factors to build a...

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What makes a great salon or spa?

High street spas and salons are ten-a-penny in many of Britain’s towns and cities, so if your business is going to stand out from the crowd you need to...

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Spa sales on the rise while salon figures face year-on-year drop

The latest Confederation of British Industry Distributive Trade Survey figures have been released, revealing that high street retail sales have exhibited...

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Trendspotting: keeping an eye on emerging salon trends

As you will undoubtedly be aware, the salon industry is wildly competitive and it takes everything you have to try to stand out amongst the best. Every...

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Salon management software and tint tests

Most salons and spas around the country are familiar with the science of hair colouring, though not all are aware of the dangers associated with colouring...

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Couture fashion week sets the season’s trends

Salon software users would certainly be forgiven for thinking that the Paris Couture fashion week is all about opulent, extravagant, peculiar gowns,...

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